Klaviyo Retention Setup

Email and SMS revenue on autopilot — a complete Klaviyo build with up to 30 lifecycle flows orbiting the customer: every moment from first visit to winback covered automatically, so retention revenue compounds while your team sleeps. Typically the highest-ROI system in e-commerce, and the one most brands run at 20% of its potential.

What's in the package

• Account & data foundation — Klaviyo integrated with Shopify, catalogue and event tracking verified, historic data imported, deliverability setup (domain authentication, DMARC, warm-up plan)
• Segmentation architecture — engagement tiers, buyer lifecycle stages, category affinities, VIP and at-risk segments that campaigns and flows actually use
• The flow library — up to 30 flows — welcome & nurture series, browse / cart / checkout abandonment, post-purchase sequences per category, cross-sell and replenishment, winback and sunset, back-in-stock and price-drop, review & referral requests, VIP and birthday, educational tracks. Core build (≈15 flows) or Full Orbit (up to 30), scoped to your catalogue and margins
• Design system — a master email template on your brand: modular blocks your team reuses without a designer
• Copy included — subject lines, body copy and CTAs written for each flow, in your brand voice
• Signup & list growth — forms and popups configured with sane targeting, not the annoying kind
• SMS layer (optional) — consent flows and 5–8 SMS touchpoints woven into the highest-intent moments
• Reporting & training — revenue-per-flow dashboard, A/B testing conventions, team training

How it runs

1. Week 1: Audit, data foundation, segmentation + flow map sign-off
2. Weeks 2–5: Flows built in waves — money-makers first (abandonment, post-purchase), orbit completed after
3. Weeks 5–7: Deliverability ramp, testing, training, go-live

Not included

• Klaviyo subscription (yours, at cost — priced by list size)
• Ongoing campaign management — that lives in the Growth and EU Partner plans, where the flow library is maintained and expanded month to month

$3,500–7,000 depending on flow count and SMS · 5–7 weeks. Core (~15 flows) from $3,500; Full Orbit (up to 30 flows) from $5,500.